Mobile / Sports
These terms set out what you agree to when you open and use your 978bd account. Access to our games, wallet functions, and payment options — including Nagad and Upay — depends on your local law and eligible region, so read this before you proceed.
When you create a 978bd account, you accept the full set of conditions on this page. These terms cover everything connected to your account: how you access the lobby, how transactions are processed through your wallet, and what conduct is expected when you use our platform. We update these terms when our services change, and the version published here at the time you use the platform is the one that applies. If a change materially affects how your account works, we aim to make that clear before it takes effect. Access to 978bd is subject to the laws of your jurisdiction. We do not guarantee availability in every region, and it is your responsibility to confirm that using this platform is lawful where you are. If your location restricts or prohibits online gaming, these terms do not override that restriction — they sit alongside it. Payment methods like Nagad and Upay are available where supported; their availability in your account wallet depends on your region. Nothing in this policy constitutes legal advice about your local regulatory position.
These conditions apply to your 978bd account and the actions you take through it. The four areas below clarify what falls inside this policy and what sits outside it.
Creating, managing, and closing your 978bd account is fully covered here. This includes login credentials, verification steps shown in your account settings, and any suspension or termination of access for conduct that breaches these terms.
Deposits and withdrawals made through your account wallet — using payment methods such as Nagad or Upay where available in your region — are governed by these terms alongside any limits or instructions displayed at the point of transaction.
The game catalogue, studio titles from Bigtime Gaming, Habanero, JDB, and CQ9, and any promotional notices published in your signed-in account area are part of the 978bd platform and fall within this policy's scope.
External payment providers, your mobile network, and any third-party app or service you use alongside 978bd operate under their own separate terms. We are not responsible for how those services perform, and their terms are not part of this agreement.
You have specific, practical rights regarding the information tied to your 978bd account. You can request a record of the data we hold about you — open the account settings section and follow the data request instructions shown there. If any account detail is incorrect, such as a contact address or payment reference, you can update it directly through the profile fields in your account, or contact our support team to have it corrected on your behalf. If you have a question about how these terms apply to your situation, our support routes are the right place to raise it. We do not make account-level decisions without giving you the opportunity to clarify the facts. You can also request a copy of these terms at any time, and you may ask us to explain any clause that is unclear. Responses to formal data or policy requests follow the process described in the support section below. Your rights under applicable local law are not limited by anything in this policy.
Log in and open account settings to see the transaction history, personal details, and wallet activity stored against your profile.
Update contact information and payment references directly in the profile section, or submit a correction request through live chat or email support.
If a clause is unclear or you disagree with how it has been applied to your account, contact support with your account ID and the specific section in question.
You may request full account closure at any time by contacting our support team. Outstanding wallet balances are handled according to the withdrawal process shown in your account.
If you need to raise a question about these terms, dispute a decision, or request account records, use the contact routes published on the site. We do not confirm support hours or response windows we cannot evidence here — check the contact page for current availability.
Open the live chat widget from any page on 978bd to reach our support team directly. Use this route for account questions, wallet queries, or policy clarifications.
Send a written query to the support address listed on our contact page. Include your account ID and the specific policy section or transaction reference you are asking about.
The help centre on 978bd publishes answers to common account and policy questions. Check there first — many terms and process questions are covered without needing to contact us.
Your information is held and used in line with these terms and our privacy policy. We collect only what is needed to operate your account, process transactions, and meet any compliance obligations that apply in supported regions.
We use cookies to keep your session active and to understand how the site is being used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the account area load.
Your account credentials are your responsibility. We do not ask for your password through chat or email. If you believe your account has been accessed without your permission, contact support immediately using the live chat route.
We retain account records for as long as your account is active and for a period afterward as required by applicable regulations in supported regions. Closure requests do not immediately erase all stored records where legal retention obligations apply.
To correct, update, or request deletion of personal data held against your account, contact our support team with your account ID and a description of the change. We handle these requests in line with applicable local law.
If your question is not covered below, the support routes in the section above are the right place to ask.
Access depends on your local law and whether your region is eligible. These terms govern your account if you are permitted to use the platform where you are located. It is your responsibility to confirm that online gaming is lawful in your jurisdiction before opening an account.
We update these terms when our services change. The version published on this page at the time you use the platform is the one that applies to your account. We aim to flag material changes clearly, but it is a good habit to check this page periodically.
Yes. Log in and open your account settings to review transaction history and stored details. For a full data request or export, contact our support team by email with your account ID, and follow the instructions provided in the response.
Outstanding balances are handled through the standard withdrawal process shown in your account at the time of closure. Nagad and Upay withdrawals follow the same steps as regular transactions where those methods are available in your region.
Contact support via live chat or email, include your account ID, and describe the decision you are questioning along with the specific terms clause you believe applies. We review disputes and respond through the same channel you used to raise them.
No. These terms cover your account agreement and platform use. The privacy policy is a separate document that explains how we collect, store, and use your personal data. Both apply to your account and are published on 978bd.