Mobile / Sports
978bd is clear about what data we collect when you browse the lobby, fund your account through Nagad or Upay, or contact support — and what we do with it. Access and eligibility depend on your local law and eligible regions.
This policy applies to all data 978bd collects when you use our platform — from the moment you open an account to every session where you browse game categories, place a wager, or move funds through your wallet. We collect information you give us directly: your registration details, the payment method you choose (such as Nagad or Upay), and any messages you send to our support team. We also collect data automatically — your device type, browser, session timestamps, and the pages you visit inside the lobby. We use this data to operate your account, process wallet transactions, detect unusual activity, and respond to your support requests. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling your Nagad or Upay transfer — those partners are bound by data-handling agreements. Retention periods vary by data type: transaction records are kept as long as required by applicable rules; session and browsing data is held for a shorter period. Your continued use of the platform after any policy update means you have reviewed the revised terms. Availability of this service depends on your local law and eligible regions.
Payment data tied to your Nagad wallet activity is processed solely to complete your deposit or withdrawal and to maintain your account transaction record.
Upay transfer details are handled by the payment processor under a data agreement; 978bd retains only the transaction reference needed for your account history.
Name, contact details and login credentials you provide at sign-up are stored securely and used only for account access and identity verification steps.
Messages you send through our support channel are kept for the duration needed to resolve your query and for a short period after, in case you follow up.
Not every service you reach from 978bd falls under this policy. Understanding the boundary helps you know where your data rights apply and where a third party's own terms govern instead.
Login, registration, session activity and account settings on 978bd are fully covered. Any data you enter or action you take while signed in falls within this policy.
Deposits and withdrawals processed through Nagad or Upay involve a payment partner. 978bd covers its own handling of the transaction record; the payment provider's own policy governs their side.
Game browsing, category navigation and lobby interactions on 978bd are covered. Game content itself is supplied by studios; their software does not collect data on our behalf.
Any external site you reach by following a link from our pages operates under its own privacy terms. 978bd has no control over and takes no responsibility for those external data practices.
You have practical options when it comes to the data 978bd holds about you. You can ask to see the information we have on file — this includes your registration details, transaction history and any support correspondence linked to your account. If something is wrong, you can request a correction through the account settings page or by contacting support directly. Where local law gives you the right to request deletion of certain data, you can raise that through our support channel and we will confirm what is and is not possible given our retention obligations. We aim to respond to data requests within a reasonable period; the exact timeframe depends on the nature of the request and applicable rules in your region. Eligibility for specific rights depends on your local law.
Open the account area and check your transaction history and profile details. For a full data summary, contact support with your account email.
Update your contact information directly in account settings. For changes to identity details, follow the verification steps shown in your account.
Send your question through the support channel listed on the site. Include your account email so we can locate your records and respond accurately.
If you want to understand what we hold or ask about deletion, contact support. We will confirm what applies under your local law and our retention rules.
If you have a question about how we handle your data, use the contact routes published on 978bd. We do not list channels or hours we cannot confirm.
Open the chat widget on 978bd to reach the support team directly. Use this route for account-specific data questions that need a quick response.
Send a written data request or policy question to the support email address listed on the site's contact page. Include your registered account email in the message.
The help section on 978bd covers common account and policy questions. Check there first — many data and cookie questions are answered without needing to contact support.
978bd applies access controls and standard encryption practices to protect account data in transit and at rest. We review these measures as the platform develops.
We use cookies to keep your session active, remember lobby preferences and measure which game categories you visit. You can adjust cookie settings in your browser; some features may not work without session cookies.
Your login credentials are stored in hashed form. If you suspect unauthorised access, change your password immediately through account settings and contact support to flag the activity.
Transaction records are kept for as long as required under applicable rules. Browsing and session data is held for a shorter period. You can ask support for details specific to your account.
When we update this policy, the revised version is published on this page with a new effective date. Continued use of the platform after an update means you have reviewed the changes.
Answers to the data and privacy questions we hear most from account holders.
We collect the details you enter at registration — name, contact information and login credentials — plus device and session data generated when you use the platform. Payment method details for Nagad or Upay are handled by the payment processor under a data agreement.
Your transaction history and profile details are visible in the account area. For a full summary of the data we hold, contact support with your registered account email and we will respond with what applies under your local law.
Where your local law gives you a deletion right, you can raise a request through our support channel. We will confirm what can be removed and what must be retained under our legal and operational obligations before acting on the request.
We share data only with service partners needed to operate the platform — such as payment processors for Nagad and Upay transfers. Those partners are bound by data-handling agreements. We do not sell personal data.
Cookies keep your session active, store lobby preferences and help us understand which game categories are visited most. You can manage cookie settings in your browser. Disabling all cookies may affect how parts of the site function.
Use the live chat or support email listed on 978bd. Include your account email in the message. For written requests about data rights, email is the clearest route so there is a record of your query and our response.